Phase zero: Desktop Assessments
Virtual assessments are conducted via online platforms such as Whatsapp, and Google Meet. In-person physical visits to farms are conducted only when required in the event of an incident or complaint investigation, or to verify that special measures are being adhered to.
Phase one: Contactless assessments with mutual agreement
In-person physical visits are made with our contactless protocol in place. Physical visits are not mandatory and only take place where both RSPCA Assured and the member agree it is acceptable. Our contactless assessment protocol is communicated once a visit has been agreed upon by both you and your assessor. Incidents, complaint investigations and visits to verify that special measures are being adhered to will be conducted in person.
Phase two: Contactless assessments under normal schedule
In-person physical visits using our contactless protocol to farms and for all members. Any member experiencing exceptional circumstances should discuss these with their assessor during their scheduling call. These will then be reviewed on a case-by-case basis.
Phase three: Contactless assessments, normal schedule
A return to normal in-person assessment scheduling with the continued use of our contactless protocol.
For the time being, any audits for manufacturing members will also be completed using our remote audit process.